Pop’s Realty Services has developed the following BUSINESS PRINCIPALS and are proud to present them so you’ll know something about how we believe business should be conducted in the real estate arena.

1. ALWAYS give/do more that you’re asked for.
2. ALWAYS do something (a side job) for free – we might have missed something on the assigned project.
3. ALWAYS tell the people we’re working with what OUR schedule is, after they’ve told us what THEIR schedule is.
4. ALWAYS OVER-COMMUNICATE – especially in asking questions in what the other parties want and need.
5. NEVER be late!
6. ALWAYS leave a job site/project cleaner than when we came.
7. ALWAYS fix/repair/replace OUR mistakes – the customer shouldn’t pay for our mistakes.
8. REMEMBER – it’s THEIR money, home, project we’re working with!
9. REMEMBER – they could’ve hired someone else.
10. REMEMBER – they remember their last business interaction with a real estate “professional” – make it a GOOD memory!

 The job may be done when we’re finished but it’s COMPLETE when the customer is HAPPY!